PRIVACY POLICY

1. “Marvic Scooters” is deeply committed to compliance with Spanish and European regulations on the protection of personal data, and guarantees full compliance with the obligations set out, as well as the implementation of the security measures set out in the General Data Protection Regulation (RGPD) (EU) 2016/679 of 27 April, and in the Organic Law 3/2018 of 5 December, on the Protection of Personal Data and guarantee of digital rights (LOPD and GDD, hereinafter LOPD).

In accordance with these regulations, we inform you that the use of our website may require you to provide certain personal data through contact forms, or by sending emails, and that these will be processed by “Marvic Scooters”, Data Controller, whose data are:

Company name: Marvic Rent, S.L.

TAX ID: B75511147

Registered Address: Avda. Primavera, 35, Bajo, local central, 07638, Colonia de Sant Jordi, Illes Balears – Spain

Telephone: +34 650 898 623

eMail: [email protected]

Collection and Processing of Personal Data

A personal data is any information relating to a person: name, email, address, telephone number, NIF/NIE… In addition, when a User visits our website, certain information is automatically stored for technical reasons, such as the IP address assigned by your Internet access provider.

“Marvic Scooters, as Data Controller, has the duty to inform the Users of its website about the collection of personal data that may be carried out, either by sending an e-mail or by filling in the forms included in the website.

Only the necessary data will be obtained in order to carry out the service contracted, or to be able to respond appropriately to the request for information made by the User. The data collected are identifying data and correspond to a reasonable minimum in order to be able to carry out the activity carried out. In particular, no specially protected data is collected at any time. Under no circumstances will the data be used for any purpose other than that for which it was collected.


Contact forms/email

Purpose: To respond to your request for information made through our contact form(s).

Legitimation: The legal basis that legitimates this treatment is the consent of the User, which may be revoked at any time.

Transfer of data: Personal data will be processed through servers managed by Piensa Solutions, which will be considered the Data Processor.

Booking form

Purpose: To respond to your reservation request made through our form.

Legitimation: The legal basis that legitimates this treatment is the consent of the User, which may be revoked at any time.

Transfer of data: Personal data will be processed through servers managed by Piensa Solutions, which will be considered the Data Processor.

Minors

Only persons over 14 years of age may provide personal data on this website. As required by the LOPD and GDD, in the case of minors under 14 years of age, the consent of their parents or guardians is a mandatory condition for us to process their personal data.

On the other hand, only persons over 18 years of age may use our services. In the case of minors under 18 years of age, the consent of their parents or legal guardians will be a mandatory condition for us to provide the services offered, unless the minor is emancipated.

Security measures

Users of the “Marvic Scooters” website are informed that we have adopted the technical and organisational security measures available to us to prevent the loss, misuse, alteration, unauthorised access and theft of data, and that we guarantee the confidentiality, integrity and quality of the information contained therein, in accordance with the provisions of current legislation on data protection. The personal data collected in the forms are processed only by the staff of “Marvic Scooters” or the designated Data Processors.

The “Marvic Scooters” website also has SSL encryption, which allows the User to securely send their personal data through the contact or registration forms on the website.

Veracity of data

The User declares that all the data provided by him/her are true and correct and undertakes to keep them up to date. The user is responsible for the veracity of their data and will be solely responsible for any disputes or litigation that may result from the falsity of the same. It is important that, so that we can keep the personal data updated, the User informs “Marvic Scooters” whenever there has been any change in them.

Data transfer

“Marvic Scooters” will not transfer or communicate your data to any third party, except in the cases legally foreseen or when it is strictly necessary for the provision of a service. Specifically, the data may be transferred to:

  1. Technology or IT service providers
  2. Payment service providers
  3. Courier and parcel delivery companies
  4. Third parties or intermediaries, as service providers, operating in our own name (agency, consultancy, etc.).

The transfer of data will take place with the strictest confidentiality, using the necessary measures, such as the signing of confidentiality contracts, or adherence to their privacy policies established on their respective websites. The User may refuse the transfer of his/her data to the Data Processors, by means of a written request, by any of the aforementioned means.

Furthermore, in those cases in which it is necessary, Customer data may be transferred to certain bodies, in compliance with a legal obligation: Spanish Tax Agency, Labour Inspectorate, etc.

Exercise of User Rights

The LOPD and the RGPD grant interested parties the possibility of exercising a series of rights related to the processing of their personal data. To do so, the User must contact us, providing documentation proving their identity (ID card or passport), by email to [email protected], or by written communication to the address that appears in our Legal Notice. Said communication must include the following information: name and surname of the User, the object of the request, address and supporting data.

The exercise of rights must be carried out by the User himself/herself. However, they may be executed by a person authorised as the User’s legal representative, providing the documentation that accredits such representation.


The User may request the exercise of the following rights:

  1. The right to request access to personal data, which is the right to obtain information on whether their own personal data is being processed, the purpose of the processing that, if applicable, is being carried out, as well as the information available on the origin of said data and the communications made or planned for said data.
  2. The right to request rectification, in the event that the personal data is incorrect or inaccurate, or deletion of data that proves to be inadequate or excessive.
  3. The right to request the limitation of their processing, in which case only the data strictly necessary for the exercise or defence of claims will be kept by “Marvic Scooters”.
  4. Right to object to the processing: this refers to the right of the data subject not to have their personal data processed or to cease processing in cases where their consent to the processing is not required, in the case of commercial prospecting files or for the purpose of making decisions relating to the data subject and based solely on the automated processing of their data, unless for legitimate reasons or for the exercise or defence of possible claims, the data must continue to be processed.
  5. Right to data portability: if you want your data to be processed by another company, “Marvic Scooters” will provide you with the portability of your data in an exportable format.

In the event that consent has been given for a specific purpose, the User has the right to withdraw consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

We undertake to execute all these rights within the maximum legal deadline (1 month).

If a User considers that there is a problem with the way in which “Marvic Scooters” is handling their data, they may address their complaints to the Security Officer or to the appropriate data protection authority, being the Spanish Data Protection Agency the one indicated in the case of Spain.

Data retention

The personal data of Users who use the contact form or send us an email requesting information will be processed for the time strictly necessary to respond to the request for information, or until the consent given is revoked.

Customers’ personal data will be processed until the end of the contractual relationship. The period of conservation of personal data shall be the minimum necessary, and may be kept until the end of the contractual relationship:

  1. 4 years: Law on Offences and Penalties in the Social Order (obligations regarding affiliation, registrations, cancellations, contributions, payment of wages…); Art. 66 ff. of the General Tax Law (accounting books…)
  2. 5 years: Art. 1964 Civil Code (personal actions without special time limit).
  3. 6 years: Art. 30 Code of Commerce (accounting books, invoices…)
  4. 10 years: Art. 25 Prevention of Money Laundering and Terrorist Financing Act.
  5. No time limit: disaggregated and anonymised data.

Social media

“Marvic Scooters” has a profile on some of the main social networks on the Internet (Facebook, Instagram), recognizing itself in all cases responsible for the processing of data of its followers, fans, subscribers, commentators and other user profiles (hereinafter followers) published by “Marvic Scooters”.

The purpose of data processing by “Marvic Scooters”, when the law does not prohibit it, will be to inform their followers about their activities and offers, by any means that the social network allows, as well as providing personalized customer service. The legal basis that legitimizes this treatment will be the consent of the person concerned, which may be revoked at any time.

In no case will “Marvic Scooters” extract data from social networks, unless the consent of the User is obtained specifically and expressly for this purpose (for example, for the implementation of a contest).

Confidentiality

The information provided by the User shall in any case be treated as confidential and may not be used for purposes other than those described herein. “Marvic Scooters” undertakes not to disclose or reveal information about the User’s claims, the reasons for the advice requested or the duration of its relationship with the User.


Validity

This privacy and data protection policy has been drawn up by K2SEO, data protection company, as of 31 October 2023, and may vary depending on changes in regulations and jurisprudence that may occur. It is the responsibility of the owner of the data to read the updated document in order to know their rights and obligations in this regard at all times.